SHIPPING POLICY

PROCESSING TIME

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

DOMESTIC SHIPPING RATES & ESTIMATES (UNITED STATES)

• Standard Shipping: Estimated delivery time is 3 to 7 business days.

• Shipping costs are calculated and displayed at checkout depending on your location and package weight.

INTERNATIONAL SHIPPING (EUROPE & REST OF WORLD)

We offer international shipping to select countries in Europe and worldwide.

• International Standard Shipping: Estimated delivery time is 7 to 15 business days depending on destination customs clearance.

• Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Secret d'Afrique / Benin Solution L.L.C. is not responsible for these charges if they are applied; they are the responsibility of the customer.

DISCREET PACKAGING

To protect your privacy, all orders containing intimate wellness or personal health items are shipped in plain, unmarked packages with no external mention of specific product titles.

ORDER TRACKING

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

CONTACT INFORMATION

If you have any questions about your order shipment, please contact us at nihadalasani@secretdafrique.website or +1 (307) 672-4896.